Useful & Convenient


High Quality & Durability
Hygiene and Odor Control

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My experience with this stainless steel litter box has been nothing short of amazing. It’s not only durable, but also incredibly hygienic - something that was very important to me. Plus, it’s perfect for big cats or households with multiple felines!
I love how durable it is. My big cat finally has enough room!
I'm absolutely thrilled with this purchase. The high sides are perfect for my high peeing cat, no more mess on the floor. Plus, it looks great in our bathroom!
No more bad odors in my house, thanks to this amazing product.
I am absolutely thrilled with this purchase! Having a large cat means finding the right size litter box can be difficult but this one provides ample space for him while maintaining cleanliness in our home environment.
The aesthetic appeal of this stainless steel litter box fits perfectly into my modern home decor. But beyond that, its functionality is top-notch – especially odor control which has been a game-changer!
This stainless steel beauty is the best thing I've ever bought for my cats. It's super hygienic!
As someone with multiple cats, finding a suitable litter box has always been a struggle. But this one changed everything! It’s spacious enough to accommodate all of them once without any issues. Plus, cleaning up after them has never been easier or quicker - thanks to its stainless steel construction which is super easy to clean!