We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This backpack has exceeded my expectations. It looks high-qualityand the zippers are high quality. The multiple pockets make it easy to keep everything in place.
I use this backpack for my daily gym sessions and weekend hikes. It’s incredibly versatile and well-made. The numerous pockets are perfect for keeping my items organized. The comfort level is outstanding, thanks to the adjustable straps. It’s held up well against regular use and still looks great. This is one of the best backpacks I’ve ever owned.
Very reliable and functional. Couldn’t be happier!
Best tactical backpack I’ve ever owned. The build quality is excellent, and it’s very spacious. Great for both travel and outdoor activities.
As a frequent traveler, I needed a backpack that could handle a lot of wear and tear, and this one fits the bill perfectly. It’s incredibly durable and the zippers are super smooth. The pockets are a lifesaver for organization. It’s also very comfortable to wear, even when fully loaded. I’ve taken it on multiple trips and it still looks brand new. Highly recommended.
This bag holds up to tough conditions. My favorite by far!
I’ve used this backpack for several camping trips, and it never fails to impress. The material is tough and holds up well against the elements. The numerous pockets are great for keeping things organized. It’s incredibly comfortable, even on long hikes. I also appreciate how easy it is to clean. Overall, it’s a fantastic backpack for any outdoor activity!
Great quality and spacious. Best purchase ever!